At Bajranga Pooja Store, we are committed to honesty, purity, and customer satisfaction while respecting the sanctity of pooja and spiritual products.

1. Product Policy

• All products are sold strictly for religious and spiritual purposes.

• We ensure quality, purity, and authenticity in all pooja samagri.

• Minor variations in color, size, or design may occur due to traditional manufacturing.

2. Pricing Policy

• Prices are fair and transparent.

• Rates may change without prior notice based on market conditions.

• Any offers or discounts are valid for a limited period only.

3. Payment Policy

• Full payment is required before order processing.

• We accept cash, UPI, and approved digital payment methods.

4. Shipping Policy

• Orders are dispatched within the promised timeframe.

• Shipping charges depend on location and package weight.

• Delivery time may vary due to courier or external factors.

5. Return & Refund Policy

• Goods once sold are not returnable or refundable, except in case of:

  • Damaged items during transit

  • Wrong product delivery

• Issues must be reported within 24 hours of delivery.

6. Customer Responsibility

• Customers must provide correct delivery details.

• Products should be handled and stored properly after delivery.

7. Privacy Policy

• Customer information is kept strictly confidential.

• Personal data is used only for order processing and communication.

8. Final Authority

• Bajranga Pooja Store reserves the right to modify policies at any time.

• Management’s decision will be final in all matters.